s789 Terms and Conditions – Platform Rules for Pakistan Players

1 Acceptance of Terms

By accessing s789.onl, creating an account or using any part of the s789 platform — including the casino, live casino, sports betting, game lobby or mobile app — you confirm that you have read, understood and agreed to these Terms and Conditions in full.

If you do not agree with any part of these terms, you should not use s789. These terms form a binding agreement between you (the player) and s789 for as long as your account remains active or you continue using the platform.

2 Eligibility and Account Registration

To create an account and play at s789, you must meet the following requirements:

• You must be at least 18 years of age.
• You must be a real individual acting in your own name — corporate or proxy registrations are not permitted.
• You may hold only one account on s789. Duplicate accounts will be closed and any associated winnings may be voided.
• All information provided during registration must be accurate, complete and up to date. This includes your full name, date of birth, address and contact details.
• You must not be a resident of a jurisdiction where accessing online casino or sports betting services is explicitly prohibited.

s789 reserves the right to request identity verification at any point. This typically involves submitting a government-issued ID such as a CNIC, passport or driving licence. Verification is required before withdrawal access is granted. Providing false documents or misleading information will result in permanent account closure.

By registering, you confirm that you are not acting on behalf of another person and that all funds you deposit are from legitimate sources and belong to you.

3 Account Security and Responsibility

You are solely responsible for maintaining the security of your s789 account. This includes keeping your username and password private and not sharing access with anyone else. s789 will not be liable for losses that result from unauthorised access to your account where that access resulted from your failure to secure your login credentials.

• Do not share your password or login details with anyone, including family members.
• Use a strong password that is unique to your s789 account — do not reuse passwords from other services.
• Enable biometric login on the s789 App if your device supports it.
• If you believe your account has been compromised, contact s789 support immediately.

Any activity conducted through your account — including bets placed, deposits made and bonuses claimed — is your responsibility regardless of whether you personally performed each action. s789 cannot be held responsible for losses that occur because account access was shared.

4 Deposits and Withdrawals

All financial transactions at s789 are conducted in PKR. Supported deposit and withdrawal methods currently include JazzCash, Easypaisa, Raast and Bank Transfer. Mobile wallets and bank card options may also be available as described in the cashier section of the platform.

Deposits are generally credited to your s789 account balance promptly. JazzCash and Easypaisa deposits typically reflect within seconds. If a deposit does not appear within a reasonable time, contact s789 support with your transaction reference.

Withdrawals are processed to the same payment method used for the most recent deposit, subject to the following conditions:

• Your account identity verification must be complete.
• Any wagering requirements attached to active bonus funds must be met before those funds are withdrawable.
• The withdrawal amount must not be less than the stated minimum withdrawal limit.
• Withdrawal payment details must exactly match the verified account holder's details.

s789 reserves the right to request additional documentation before processing withdrawal requests above certain thresholds. This is a standard anti-money laundering procedure and is not a reflection on the player's standing.

5 Casino Games and Sports Betting

All casino games available in the s789 Game Lobby use certified RNG (Random Number Generator) systems provided by third-party studios. Game outcomes are determined independently by the provider's RNG and are not controlled by s789. Published RTP (Return to Player) percentages on game cards reflect the long-run mathematical return of each title as verified by the provider.

In the event of a game malfunction, technical error or interrupted session, s789 will attempt to resolve the issue and restore the correct account state. Where this is not possible, affected bets may be voided and stakes returned. s789 is not liable for losses that resulted from a technical fault that was beyond its control.

Live casino games are streamed from third-party studio facilities and are subject to the provider's own operational rules in addition to these terms. Disrupted live table sessions due to stream interruptions may result in bet voids at s789's discretion.

6 Sports Betting Specific Rules

Sports betting at s789 covers cricket (including PSL, T20 internationals, ODI and Test cricket), football, esports and more than twenty other sports. The following rules apply to all sports bets placed on the platform:

• Bets are accepted at the odds displayed at the time of placement. Odds may change before your bet is confirmed — you will see the final accepted odds before confirmation.
• In-play bets are subject to delay for integrity purposes. s789 reserves the right to suspend in-play markets at any time.
• If a match is abandoned, postponed or results in no official result within a reasonable window, bets may be voided and stakes returned. Specific event rules are displayed on the relevant betting markets.
• Winnings from void bets are not eligible for withdrawal until any associated wagering requirements are recalculated.
• Obvious pricing errors — where odds are displayed at manifestly incorrect values due to a data or system error — may result in bet cancellation and stake return. s789 will communicate clearly in these instances.
• Maximum payout limits per bet and per event apply and are displayed in the betting interface.

For PSL and other Pakistan cricket fixtures, s789 provides dedicated market coverage including match winner, top batsman, top wicket-taker, total runs and ball-by-ball in-play markets. These markets are governed by standard cricket betting rules unless otherwise stated on the individual market.

7 Bonuses and Promotions

s789 offers a range of bonuses and promotions including welcome bonuses, deposit match bonuses, free spins, reload bonuses and event-specific promotions tied to PSL and international cricket seasons. All bonuses are subject to the following general conditions:

• Bonus funds and free spin winnings are subject to wagering requirements before they can be withdrawn. The specific multiplier for each promotion is stated on the Promotions page.
• Only one welcome bonus is available per player, per household and per IP address.
• Bonuses must be claimed within the stated validity window. Unclaimed or expired bonus offers are forfeited.
• Bonus funds may only be used on games and markets specified in the individual promotion terms. Some high-RTP or low-edge games may be excluded from bonus wagering.
• s789 reserves the right to withdraw any bonus from a player's account where there is evidence of bonus abuse, including but not limited to: opening multiple accounts to claim the same offer, placing opposing bets to neutralise risk, or systematically playing only excluded games during a bonus period.
• Maximum bet sizes while a bonus is active may be restricted. Placing bets above the maximum permitted stake during bonus wagering may result in the bonus and associated winnings being voided.

8 Fair Play and Prohibited Conduct

The following activities are strictly prohibited on s789 and will result in account suspension or permanent closure:

• Using automated software, bots, scripts or other tools to place bets or play games.
• Exploiting software errors, game glitches or system vulnerabilities for financial gain. Any winnings derived from exploiting a known error are not valid and will be voided.
• Colluding with other players to manipulate game outcomes, particularly in poker or live table environments.
• Money laundering or using s789 as a mechanism to process funds from illegitimate sources.
• Providing false identity documents or misrepresenting your identity, age or location.
• Creating multiple accounts to claim bonuses more than once.
• Engaging in abusive, threatening or harassing behaviour toward support staff or other players.

s789 employs monitoring systems to detect irregular activity. Where suspicious patterns are identified, s789 may delay withdrawals, request additional verification or suspend the account pending investigation. s789 will cooperate fully with relevant authorities where required by law.

9 Responsible Gaming

s789 is a platform for adult entertainment. We are aware that for some people, gambling can become problematic, and we take our responsibility in that area seriously. The following tools are available to all registered players from the account settings section:

• Deposit Limits: Set daily, weekly or monthly PKR deposit limits. Once set, limits can be tightened immediately but loosened only after a cooling-off period.
• Session Time Reminders: Receive a notification after a set duration of play to prompt a break.
• Self-Exclusion: Exclude yourself from the platform for a defined period or permanently. Self-exclusion is applied immediately and blocks all access including the s789 App.

If you are concerned about your gambling habits, we encourage you to use these tools and, if needed, to seek support from external resources. s789 does not accept bets from players who have active self-exclusion periods. See the full Responsible Gaming page for more detail.

Under no circumstances should s789 be used as a source of income or as a way to recover financial losses. All games involve risk and outcomes are not predictable.

10 Account Closure and Suspension

s789 reserves the right to suspend or permanently close any account at its discretion, particularly where:

• A breach of these Terms and Conditions is identified.
• Identity verification fails or documents provided are found to be fraudulent.
• Suspicious or fraudulent activity is detected on the account.
• A self-exclusion request has been made and confirmed by the account holder.
• The account has been inactive for an extended period as defined in the platform's dormancy policy.

Where an account is closed due to a breach, any pending withdrawals and bonus balances may be voided. Verified real-money deposits that have not been played through may be returned at s789's discretion following a review period.

Players who wish to close their accounts voluntarily can do so from account settings or by contacting s789 support. Real-money balances will be returned after any applicable verification steps are completed.

11 Limitation of Liability

s789 provides the platform on an "as available" basis and does not guarantee uninterrupted access. Scheduled and emergency maintenance periods may result in temporary unavailability of the platform or specific features.

s789 is not liable for losses arising from:

• Internet connection failures or network interruptions on the player's side.
• Device failures, software crashes or browser compatibility issues.
• Third-party payment provider delays or errors outside s789's control.
• Changes in applicable regulations that affect service availability in a particular region.

s789's liability in any dispute is limited to the real-money balance held in the player's account at the time of the dispute. s789 is not liable for indirect losses, loss of profits or consequential damages in any circumstances.

12 Privacy and Data

s789 collects and processes personal data as described in the Privacy Policy. By registering an account, you consent to the collection and use of your data in accordance with that policy. This includes using your data to verify your identity, process transactions, communicate about your account and comply with applicable legal obligations.

s789 does not sell personal data to third parties for marketing purposes. Data is shared only with service providers that are necessary for operating the platform (payment processors, identity verification services, game providers) and with regulatory or law enforcement authorities where legally required.

13 Changes to These Terms

s789 may update these Terms and Conditions at any time. When material changes are made, registered players will be notified by email or by a prominent notice on the platform at the next login. The "Last updated" date at the top of this page reflects when the most recent revision was made.

Continuing to use s789 after an update has been notified constitutes acceptance of the revised terms. If you do not agree with a revision, you should stop using the platform and contact support to close your account and retrieve any eligible balance.

14 Contact and Support

If you have any questions about these Terms and Conditions, your account or how the platform operates, the s789 support team is available 24/7. Answers to common questions are also available on the FAQ page.

When contacting support about a specific transaction, bet or account action, please have your account username, the relevant transaction reference and the date of the issue ready — this significantly speeds up the resolution process.

Contact address: [email protected]